We may collect personal information from you when you use our website, including but not limited to your name, contact details, payment information, and reservation preferences. We may also collect non-personal information such as your IP address, browser type, and operating system.
We may use the information we collect to provide, maintain, and improve our Services, process reservations, communicate with you, and personalize your experience. We may also use your information for marketing purposes, such as sending promotional offers or newsletters.
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).
The Services are not directed to individuals under the age of sixteen (16), and we request that they not provide Personal Data through the Services.
Depending on the User’s requests, the personal data collected will be processed in accordance with the following purposes:
– To manage the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences.
– To manage the User’s contact requests with us through the channels provided to this end.
– To manage surveys and/or evaluations regarding the quality of the services provided by us and/or the perception of its image as a company.
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law or if the User requests their withdrawal from us, opposes or revokes their consent.
We may share your information with third-party service providers who assist us in operating our website or providing our Services. We may also disclose your information in response to legal requests or to protect our rights, property, or safety.
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration.
You may opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly. You may also request access to or correction of your personal information by contacting us.
If you have any questions or concerns about our Privacy Policy or practices, please contact us at info@criosparos.com.
By using our website and Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.